PRIVACY POLICY

Your Privacy is important to us. Any visit to ibixenterprises.com.au is governed by our Privacy Policy.

 

Type of information we collect

When you purchase a product from Ibix Enterprise we receive, collect and store contact information to allow us to bill you and deliver to you correctly. This contact information may include: Your name, company name (if relevant), email address, phone number (optional), and delivery/postal address (including street address, suburb, postcode and City).

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In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. 

 

When you buy products on this website, payments are submitted to and processed directly by the secure payment processing gateway provided by Stripe. Your payment information is not transmitted to, or stored by Ibix Enterprises.

 

How we collect the information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why do we collect the information we collect?

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalised service-related notices, for example regarding shipping information, the products you purchased or any other relevant information regarding your order. We will only send you information of a promotional nature, blog or newsletter content if you have subscribed to our mailing list and have chosen to receive this specific type of information.

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our services; 

5. To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by wix.com and used by Wix), including Stripe used by this website (adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How might we communicate with you?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

Withdraw consent

If you don’t want us to process your data anymore, please contact us at info@ibixenterprises.com.au.

 

Updates to the Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Contact information

If you would like to: access, correct, amend or delete any personal information we have about you, please email us at info@ibixenterprises.com.au.